We reserved this site because we had to stay over for some repairs. we arrived on Sunday after the office closed at 2pm. The reservation was no problem, and the office staff I worked with was very nice. The low rating is due to a very overpriced charge for sticking us in a super tight squeeze with encroachment by both neighbors, a power pole and equipment that took up half the site, and just plain too much $$ for the site. We stayed for free the next nite at the Island View Casino down the road. There was no place at our site to cook outside (our repair was to fix broken propane line, so we’ve been having to cook outdoors). It looks like many permanent residents, and there was no issue with this.