10 months in advance of our stay we made a reservation online for a week in October 2021. In August they called us to tell us that they always close for the season at the end of September and we wouldn't be able to stay there. We asked why we were allowed to make a reservation for October. They didn't have an answer and referred us to...more10 months in advance of our stay we made a reservation online for a week in October 2021. In August they called us to tell us that they always close for the season at the end of September and we wouldn't be able to stay there. We asked why we were allowed to make a reservation for October. They didn't have an answer and referred us to the corporate office. The person on the phone stated that they would refund us our deposit without charging a cancelation fee. Well duh! If you cancel on us you'd better give us our money back, and don't act like you're doing us a favor for it. It was a very frustrating and unhelpful interaction. We asked if they had a suggestion on other places to stay, since this week was part of a month-long trip and so we needed to scramble and find another location. She said to maybe try a nearby KOA. We asked if she knew whether they'd also be closing for the season. She said she didn't know and that we should call them ourselves. Talk about poor customer service. If you're going to give someone the bad news that you can't meet your obligation then at least have concrete ideas on other options. So not only are we soured on the West Yellowstone KOA, but we're leery of any KOA. Luckily we found another RV Park in the area, Buffalo Crossing. They were so nice and helpful in making our reservation and totally understood our need to be guaranteed for our dates.

You know what to expect from KOA, high price and nice quality camp amenities. This place is exactly that. Close to West Yellowstone shopping and the park entrance. There is lots to do for the kids without leaving camp... mini-golf, playground and pool, rental 3 wheeler bikes, etc. As you might expect at the height of summer, there ...moreYou know what to expect from KOA, high price and nice quality camp amenities. This place is exactly that. Close to West Yellowstone shopping and the park entrance. There is lots to do for the kids without leaving camp... mini-golf, playground and pool, rental 3 wheeler bikes, etc. As you might expect at the height of summer, there were hundreds of cars heading for the park in the am, causing a backup all the way through town, and large crowds and traffic jambs at the points of interest. We opted to go into the park around 4p as most everyone else was leaving and had about 4 - 5 hours to hit the sights. It wasn't empty, even late in the day, but better than prime time from 7a to 3p. There is cell service (we have TMobile) enough for reasonable voice and email. Wifi is available but with umpteen + folks all trying to stream something in the eve's, we didn't actually bother trying it. Crowded camp, with lots of daily turnover, but most everyone we came across were respectful of the quiet hours.

In a "deluxe" pull through with a patio. The sites were fairly level but the row was on a slight hill. We did not try the wi-fi since we had a cellular modem, but we heard from others it was pretty much unusable between 6-10 PM. We had some cable channels so we could see what was going on in the world in the evenings. We had dinner...moreIn a "deluxe" pull through with a patio. The sites were fairly level but the row was on a slight hill. We did not try the wi-fi since we had a cellular modem, but we heard from others it was pretty much unusable between 6-10 PM. We had some cable channels so we could see what was going on in the world in the evenings. We had dinner at the outdoor kitchen our first night, and breakfast on our last morning. The staff was friendly and the food was good and reasonably priced. The propane refill station was closed due to a leak so I had to go into town. Pretty easy trip, but the station attendant complained about low pay and all the visitors that don't tip. We did not use the showers; when I used the bathrooms the cleanliness depended on the time of day. With so many folks at the campground the bathrooms get a workout.

We stayed for 4 nights. 27' Airstream Flying Cloud. The campground is large, but every site was full. It is a typical KOA with easy reservation (albeit 6 months ahead) and check-in. Campground was clean. Landscape crew was active. Our site was 4" out of side-to-side level so right at the max of our leveler. We never needed WiFi or show...moreWe stayed for 4 nights. 27' Airstream Flying Cloud. The campground is large, but every site was full. It is a typical KOA with easy reservation (albeit 6 months ahead) and check-in. Campground was clean. Landscape crew was active. Our site was 4" out of side-to-side level so right at the max of our leveler. We never needed WiFi or showers. Verizon cell was adequate for watching YouTube. Laundry room was well equipped. About 8 miles to west Yellowstone entrance. 2O minute wait to get through entrance in the morning. $100/night seems high but apparently the traffic bears it.

The manager is completely unreasonable. We booked 3 nights but only stayed 1. There was lots of rain and snow so everything was very wet: not a problem. But many sites were flooded and very muddy with no gravel. When I asked if there was any chance I could move to one of what appeared to be empty lots on either side of mine that had so...moreThe manager is completely unreasonable. We booked 3 nights but only stayed 1. There was lots of rain and snow so everything was very wet: not a problem. But many sites were flooded and very muddy with no gravel. When I asked if there was any chance I could move to one of what appeared to be empty lots on either side of mine that had some gravel, the manager kicked me out and wouldn’t even let me stay in the lot I had reserved.Also the WiFi did not work at all.

Campsites are very nice with concrete pad and a porch swing. If you don’t intend to use WiFi or bathrooms you will probably have a nice visit. However, for the price I expected more. Bathrooms: Showers are terrible! No shower head, temperature fluctuates constantly. There is no ventilation so it gets so steamy inside the bathroom...moreCampsites are very nice with concrete pad and a porch swing. If you don’t intend to use WiFi or bathrooms you will probably have a nice visit. However, for the price I expected more. Bathrooms: Showers are terrible! No shower head, temperature fluctuates constantly. There is no ventilation so it gets so steamy inside the bathrooms that you can’t breathe. They also seemed rather dirty to me.WiFi: non-existent, again if you don’t need it no problem. We have a hotspot with Verizon though and had plenty of service to run simultaneously Zoom calls. T-Mobile service was 1 bar with a booster.Playground and Mini-golf were very nice, the kids loved it.Staff: very inconsistent! The lady who checked us in and helped us with a last minute accommodation was amazing. The gentleman who showed us to our site was also very helpful. I was very disappointed with the person who appeared to be the manager. He bad mouthed another local RV park, was very dismissive when I was asking for assistance with our reservations and completely inflexible. Sadly, it was in front of several of the other staff.

Don’t waste your money. We stayed one night and will never stay again.

One redeeming factor was close to Yellowstone! Way to damn much for cost!!!! They over charge by a lot and give very little! It’s a good campground but the price causes me to give it 3 stars!

We stayed her during our cross country trip from NY so see Yellowstone so we wanted a place closeby. It was about ten minutes to the Westgate entrance of the park. The sites were very cramped and no wifi . Other than that, we were very pleased with the campground. Their amenities made up for some of that frustration.We had a back- in...moreWe stayed her during our cross country trip from NY so see Yellowstone so we wanted a place closeby. It was about ten minutes to the Westgate entrance of the park. The sites were very cramped and no wifi . Other than that, we were very pleased with the campground. Their amenities made up for some of that frustration.We had a back- in with water and electric but it was a tight fit for our 24ft trailor w/slideouts and we had nowhere to park our truck without the front end being on the neighbor's site. There are pull thru's there (not available when we booked), but again, not very big. Our site was close to the back row, pretty close to the highway, so consider that noise if you're a light sleeper. That's why our noise rating was low.They had amenities that we enjoyed...a little coffee stand outside, an outdoor restaurant for breakfast, lunch and dinner, laundry facilities, playground, miniature golf and they fill propane if needed as well. The propane took a long time (about 20mins to fill one tank) but it was convenient to have. There is a very small fenced dog park if you own a dog. The dumpstation didn't have an open spicket to hook up a hose for our black tank flush valve, just a small hose to rinse your sewer line. Overall, we were happy with this campground and would stay again.

Very bad place. Is very expensive. 116 dollars one night. Bad toilet, showers. No WiFi. People at the reception were not nice! Never again.

We stay frequently at KOA's with our Airstream Camper - so we expect there to be many RV's in pretty tight quarters. Many of the sites were NOT level - and even though we used leveling blocks I would ensure that I came prepared for uneven campsites. Also - while the park advertises "Big Rig" friendly - I watched several Class A m...moreWe stay frequently at KOA's with our Airstream Camper - so we expect there to be many RV's in pretty tight quarters. Many of the sites were NOT level - and even though we used leveling blocks I would ensure that I came prepared for uneven campsites. Also - while the park advertises "Big Rig" friendly - I watched several Class A motorhomes struggle to get into and out of the sites. The next time we go to Yellowstone NP we will probably look at other RV camping options. The staff were very friendly and helpful.

5 nights, July 2017A problem with our new Victron Lithium system forced us to abort our cross-country trip to Toronto, Ontario and find a full hookup site somewhere a few hours away from Bozeman, MT, so we decided to visit Yellowstone and the Tetons! We called a few hours ahead to determine if there was availability, and to our sur...more5 nights, July 2017A problem with our new Victron Lithium system forced us to abort our cross-country trip to Toronto, Ontario and find a full hookup site somewhere a few hours away from Bozeman, MT, so we decided to visit Yellowstone and the Tetons! We called a few hours ahead to determine if there was availability, and to our surprise in the height of summer, there was a site available for the nights we were there! Overall while we were happy that we had a place to stay, we would not camp here again as the sites were cramped and difficult to back into, though of course I will admit that it is still better than a parking lot RV park.Next time we'll plan ahead better and make reservations at the dry camping national park campgrounds within the park.Pros- Availability, Location, Strong Verizon signal with external antenna (-65dBm ~ 5 bars LTE).- They seem to have every imaginable amenity, if you're into those things.- Grass and tress between sites.Cons- A bit cramped in the back section of the park, and difficult to back into the spot if there is a vehicle in the opposing site. With our SUV we still had to pull partially into the parking strip of the site across from us, and another person with a large pickup truck was inches away from swiping my SUV when backing up into his spot across from us.- Cramped parking on your strip - you basically just park on the grass - many people don't understand that they need to park OFF the main road, so pulling out of your site is a pain too.- Holy moly $67/night?!

Our site #89 was perfect! Seriously, if you have a big rig, like privacy and don't mind hwy noise we had the most ideal spot. It is located right on the corner of the park and you can back up pretty much as far as you want. Beats any of the pull thrus I saw throughout the park. Our spot only had w/e hookups but there are 2 dump station...moreOur site #89 was perfect! Seriously, if you have a big rig, like privacy and don't mind hwy noise we had the most ideal spot. It is located right on the corner of the park and you can back up pretty much as far as you want. Beats any of the pull thrus I saw throughout the park. Our spot only had w/e hookups but there are 2 dump stations on the way out of the park so we didn't have any issues. Since this park is so close to the west entrance of Yellowstone National Park the turn over rate is insane. Every night we had a new neighbor so I would suggest booking in advance if you want a good spot for a longer stay. The staff were all extremely friendly, they have dinner and breakfast everyday, the showers were fine, they make homemade fudge served in the front office, tons of Yellowstone gifts in the front and fire wood.Like I said the place was packed while we were there and it being a KOA of course the pool was too. It is indoors, heated and pretty big with a hot tub on the side. Minus the crowd, we loved it.