We phoned ahead and reserved a site. They said if we arrived after 5 there would be an envelope with our name and all the info. It was as said. We were dealing with some mechanical issues and they provided us with the address to have parts delivered to the site. Site backs onto the railway tracks and the trains can be loud but by the second night we never heard them. If you are a light sleeper the trains might be an issue. We found accessing places we wanted to go was pretty easy from this site. They provided a map which we found very helpful. The site we had was a back in site and was level so we didn’t need to use our Levelers which was nice. The sites are tight so there isn’t a lot of room for outside activity, but for a place to park with full hookups while visiting it served our needs well. The site was clean, laundry area was clean and machines worked well. If you want to do laundry after 5 pm or before 10 am make sure you have enough quarters for the machines as the office is only open from 10 to 5 daily. The wifi is slow but in fairness they don’t overstate it in there information. It really depends how busy it is. The rates are in line with what we have experienced in Alaska for full hookups. We will be staying here on our way back through.